Colliers International in EMEA: From Outsourced to In-House: Recruiting Transformation

$1 Million Year One Cost Savings Through Data-Driven Recruiting
"To us, SmartRecruiters means accelerating our success to grow our business by giving us quality, control, reduced costs, and an improved candidate experience. We aren’t depending on a third party to sell our brand - we do it ourselves." Mo Karim, Head of EMEA People Transformation


Real Estate



Hiring Model



Historically, Colliers International in EMEA heavily relied on external agencies to source candidates, and hiring managers had to manage the entire selection process manually, resulting in high costs & lost productivity. In addition, there was no consistent approach in the region, and candidate data was stored across separate systems.

The firm needed a solution that would empower Colliers’ talent acquisition team to own the recruiting process, attract high-quality candidates for their growing business, standardize selection criteria, stay compliant, and set the example for the rest of the company on how to best run talent acquisition (TA).

“SmartRecruiters has provided our EMEA team with a single ‘source of truth’ so we can manage projects, engage candidates, and track progress in-house.”
Mo KarimHead of EMEA People Transformation


Colliers took a phased approach, going country by country to localize system role configuration and candidate selection standards via SmartRecruiters. Local hiring teams were then introduced to the SmartRecruiters talent acquisition suite: a single platform for clean, compliant data flow for recruitment optimization.

What’s Next

Now that Colliers was able to establish a foundation with a standardized recruiting process, the team has shifted strategy to focus on attracting quality talent by strengthening their employer brand. They plan to leverage SmartRecruiters to build out recruitment marketing campaigns & tactics heading into next year.

Take the first step towards Hiring Success